Our business hours are 10:00 AM - 5:00 PM EST (eastern standard time)Monday - Friday excluding holidays.We will respond during normal business hours.

Email: info@erickajcustomercare.com

Please allow up to 48-72 hours for a response. We look forward to speaking to you soon!If you have issue with your order please provide a detailed message with the issue.Be sure to provide:

Name, Order number, Detailed message

*Also, pictures/videos are extremely helpful. Provide a photo with your packing slip and your potential issue. If you have received a damaged or defective product we will replace it.

SHOP WITH US TODAY!